The File Clerk position at Re-Lyticx in Dubai offers an excellent opportunity for individuals who are detail-oriented and organized. In this role, you will be responsible for maintaining accurate and well-structured digital records while ensuring that documents are properly classified, stored, and easily retrievable. Working in a high-volume environment, the File Clerk plays a vital role in supporting different departments by ensuring that document management processes remain efficient, secure, and compliant.
About the Company
Re-Lyticx is a modern organization focused on providing efficient data management and operational support solutions. The company emphasizes accuracy, security, and efficiency when handling digital records and business documentation. By utilizing advanced cloud-based tools and structured document management systems, Re-Lyticx supports various teams and departments in maintaining organized and compliant records.
Responsibilities
As a File Clerk, your primary role will be to manage, organize, and maintain digital records while ensuring document accuracy and compliance.
Key responsibilities include:
- Receiving documents from shared inboxes, online portals, internal ticketing systems, and cloud storage folders.
- Verifying document types, required fields, signatures, and attachments for completeness.
- Indexing records using standardized metadata such as client ID, project ID, date, document category, version, and region.
- Applying standardized file naming conventions and maintaining organized folder structures.
- Converting document formats when required, including merging or splitting PDFs and compressing files.
- Maintaining document libraries by separating drafts, final versions, and archived files with appropriate retention tags.
- Performing quality checks to detect duplicates, missing pages, misfiled documents, or unreadable scans.
- Reporting exceptions and routing issues to the appropriate department for resolution.
- Maintaining error logs and contributing to improvements that enhance document processing efficiency.
- Handling sensitive records with strict confidentiality and controlled access.
- Following legal retention policies, deletion guidelines, and archival procedures.
- Assisting with audits by retrieving records quickly and maintaining a clear chain of custody.
- Collaborating with departments such as HR, Finance, Operations, Legal, and Customer Service to clarify document requirements.
- Providing updates regarding processing progress, backlog status, and document issues.
Requirements
Candidates applying for this role should meet the following requirements:
- Experience in records management, administrative support, clerical work, or document control (preferred).
- Strong ability to follow structured filing systems and document naming conventions.
- Basic knowledge of digital file management and document handling processes.
- Comfort in handling confidential and sensitive information responsibly.
Skills
The ideal candidate should demonstrate the following skills:
- Excellent attention to detail and accuracy.
- Strong organizational and document management skills.
- Ability to work efficiently in a high-volume environment.
- Good communication and collaboration abilities.
- Strong time management and task prioritization skills.
Desired Knowledge
Candidates should have knowledge or familiarity with the following tools and systems:
- Cloud storage platforms such as Google Drive, SharePoint, or Dropbox.
- Document management tools like Adobe Acrobat or similar software.
- Spreadsheet applications for data organization and tracking.
- Ticketing and task management systems such as Jira, Asana, or ServiceNow.
- E-signature platforms and standard office productivity tools.
Benefits
Working with Re-Lyticx offers several advantages, including:
- Opportunity to work in a remote and flexible work environment.
- Exposure to modern document management technologies and cloud-based tools.
- Professional development and experience in digital records management.
- Collaboration with multiple departments in a dynamic organization.
- Experience working in a role that supports operational efficiency and compliance.
