ESR Group is seeking a vigilant and professional Security Officer to safeguard its properties and ensure a safe, secure, and orderly environment for tenants, visitors, and stakeholders. This role requires strong interpersonal skills, operational awareness, and the ability to respond effectively to security and emergency situations within a dynamic retail and property management environment.
About the Company
ESR Real Estate Services Management, formerly known as APM Property Management, is part of ESR Group, APAC’s largest real asset manager driven by the New Economy. The Group manages approximately US$140 billion in gross assets under management (AUM) and operates a fully integrated development and investment management platform across major APAC markets, including China, Japan, South Korea, Australia, Singapore, India, New Zealand, and Southeast Asia. ESR Group also maintains a growing presence in Europe and the United States, making it one of the world’s leading listed real estate investment managers.
Responsibilities
- Conduct regular patrols to ensure the safety and security of assigned properties.
- Monitor surveillance systems and safety equipment, including CCTV, fire alarm systems, access control, and lift and escalator systems.
- Manage access control for restricted areas to prevent unauthorized entry.
- Respond promptly to security incidents, medical emergencies, fire incidents, facility faults, and police assistance cases.
- Document incidents accurately and prepare detailed reports for investigation and record-keeping.
- Enforce property security policies, rules, and regulations, including no-smoking zones, permit-to-work orders, and traffic advisories.
- Provide professional customer service by assisting tenants, visitors, and the public with directions and information.
- Serve as a Company Emergency Response Team (CERT) member, executing emergency procedures and evacuation plans when required.
- Handle found property in accordance with proper chain-of-custody and documentation procedures.
- Manage traffic flow, car park operations, illegal parking issues, and wheel-clamp enforcement.
- Perform crowd control duties during events or incidents to ensure public safety and order.
Requirements
- Minimum PLRD Security Officer (SO) License.
- At least 6 months of experience as a Security Officer.
- Physically fit and able to perform long periods of walking and standing.
- Occupational First Aid and AED Certification.
- WSQ Respond to Fire Emergency in Buildings certification (highly recognized).
- Experience in MCST asset deployment with knowledge of BMSMA by-laws (highly recognized).
Skills and Desired Knowledge
- Strong interpersonal and communication skills.
- Knowledge of security systems, emergency response procedures, and incident reporting.
- Understanding of MCST operations, strata management, and BMSMA regulations.
- Ability to manage disputes, incidents, and stakeholder interactions professionally.
- Good observation skills and attention to detail.
Benefits
- Opportunity to work with a leading global real estate investment and management group.
- Exposure to large-scale retail and property management operations.
- Professional working environment with opportunities to enhance security and emergency response skills.
- Career development opportunities within ESR Group’s regional and global portfolio.
