Customer service Jobs in Australia. Join the warm and welcoming team at OOSHMAN, where friendly service and a family-oriented atmosphere are at the heart of everything we do. We’re looking for a Customer Service Representative who takes pride in providing outstanding service, ensuring every customer enjoys a positive experience. If you’re passionate about hospitality, teamwork, and creating smiles, we’d love to have you on board!
About Company
OOSHMAN is a family-owned and operated pizzeria known for its inviting environment, high-quality food, and exceptional service. We value our team members and foster a workplace where everyone feels comfortable, supported, and motivated to give their best. With a focus on community and customer satisfaction, OOSHMAN continues to grow as a trusted local favourite in Australia’s dining scene.
Responsibilities
- Deliver excellent customer service by greeting guests warmly and assisting with their needs.
- Operate the Point of Sale (POS) system efficiently to process orders and payments.
- Handle cash transactions accurately, ensuring security and accountability.
- Maintain cleanliness and organization of the front-of-house areas, including dining and counter spaces.
- Answer phone calls professionally, taking orders and addressing customer inquiries.
- Support the team in maintaining a welcoming and efficient work environment.
Requirements
- Previous experience in customer service, retail, or hospitality preferred.
- Basic knowledge of POS systems and cash handling procedures.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Reliability, punctuality, and a positive attitude.
- Flexibility to work evenings, weekends, and public holidays as required.
Skills
- Customer service excellence
- POS operation and cash handling
- Verbal communication and active listening
- Problem-solving and adaptability
- Team collaboration
- Time management and organization
Benefits
- Supportive, family-oriented work environment
- Competitive hourly rate
- Opportunities for training and career growth
- Staff discounts on meals
- Stable, long-term employment opportunities
- Recognition for hard work and dedication
