The role of an Attendant – Housekeeping is essential in maintaining the cleanliness, comfort, and overall guest experience within a luxury hotel environment. This position at Marriott International offers an excellent opportunity to work in a globally recognized hospitality brand while contributing to high service standards. Based at JW Marriott Hotel Nara, this full-time position is ideal for individuals who are detail-oriented, reliable, and passionate about guest satisfaction.
About the Company
Marriott International is one of the world’s leading hospitality organizations, known for its commitment to excellence and innovation. With a strong global presence, the company provides exceptional career opportunities and fosters a culture of diversity and inclusion.
The JW Marriott brand is part of Marriott’s luxury portfolio, featuring over 100 premium properties worldwide. Inspired by the legacy of J. Willard Marriott, JW Marriott focuses on holistic well-being, employee satisfaction, and delivering exceptional guest experiences. Employees benefit from a supportive work environment that encourages personal and professional growth
Responsibilities
As a Housekeeping Attendant, your primary duties will include:
- Responding promptly to guest and departmental requests
- Preparing and transporting housekeeping carts with necessary supplies
- Cleaning guest rooms, including making beds and replacing linens and amenities
- Maintaining cleanliness of bathrooms, floors, furniture, and appliances
- Removing trash, used linens, and room service items
- Ensuring all room appliances are functional and properly arranged
- Performing vacuuming and floor care tasks in rooms and hallways
- Following safety, security, and company policies at all times
- Reporting maintenance issues, hazards, or incidents
- Providing excellent customer service and assisting guests when needed
- Supporting team members to achieve common goals
- Performing physical tasks such as lifting, pushing carts, and standing for extended periods
Requirements
Candidates applying for this role should meet the following criteria:
- No formal education (high school diploma or equivalent not required)
- No prior work experience necessary
- No supervisory experience required
- No specific license or certification needed
- Ability to perform physically demanding tasks and follow procedures
Skills
To succeed in this position, candidates should possess:
- Strong attention to detail
- Good communication and interpersonal skills
- Ability to work in a team-oriented environment
- Time management and organizational skills
- Physical stamina and coordination
- Professional appearance and behavior
- Commitment to maintaining cleanliness and quality standards
Desired Knowledge
Ideal candidates may benefit from knowledge in:
- Basic housekeeping procedures and cleaning techniques
- Hotel safety and hygiene standards
- Customer service best practices
- Handling cleaning equipment and materials safely
- Workplace health and safety guidelines
Benefits
Working with Marriott International offers numerous advantages:
- Opportunity to work in a globally recognized hospitality brand
- Inclusive and diverse work environment
- Training and development programs
- Career growth opportunities within Marriott’s global network
- Supportive team culture and positive work environment
- Exposure to luxury hospitality standards
- Employee recognition and well-being programs
